EndPointSecurity Section
The GFI website maintains information about all supported product editions/versions. This information includes release notes with the description of new features, improvements, and fixes for errors id...
Objective This article provides the location of the license key in the configuration files and the process to manually replace the key if the application does not accept the key via the software. ...
Objective This article provides information on determining the root cause of XML corruption and a path to resolution. Information Customers may report errors that are not resolved by general s...
Overview This article provides a list of the supported operating systems (OS) and OS editions in which GFI EndPointSecurity Console and GFI EndPointSecurity Agent can be installed. Information GFI E...
Overview You are receiving the following message saying that the protection agent is not responding when the computer or the agent is listed as communicating within the last minute. Protection agent i...
Overview A Windows XP machine hangs or freezes when you plug in a Western Digital MyPassport USB 3.0 HDD. The system returns to normal, and the HD (hard drive) can be used after about a minute, but th...
Overview When the EndPointSecurity agent is installed, the user is able to copy malicious files from a USB storage device to the computer and the antivirus does not block the file. If you uninstall th...
Overview CPU usage on agent machines spikes to 100% because of the esecagntservice.exe application. Environment EndPointSecurity All Supported Environments Root Cause The msgstorage.dat file gets corr...
Overview A protection policy has been configured and the agent has been deployed to the client machines but users still have full access to all devices and nothing is blocked. Environment EndPointSecu...
Overview Computers are not being displayed in the EndPointSecurity configuration. Environment GFI EndPointSecurity All Supported Environments Root Cause This happens when access to the configuration ...
