Articles

EndPointSecurity Section

• Scan fails when the 'IP Range' is selected

  Versions / Builds AffectedEndPointSecurity 2013 (20130719) StatusOpen Problem SummaryScanning a network by IP range fails if the IP address 'X.X.X.0' or 'X.X.X.255' is included. The system detects tha...

• Risk Scan page does not load

  Versions / Builds AffectedEndPointSecurity 2013 builds 20130306 / 20130408 StatusResolved Problem SummaryIf the service is running with a user different than the currently logged on user, when you go ...

• Risk scan hangs or does not complete

  Versions / Builds AffectedEndPointSecurity 2013 build 20130306 StatusResolved Problem SummaryRisk Scan appears to start and then the UI hangs TT / JIRAID329 How to IdentifyIn logScannerEngine.csv you ...

• Removable devices can only be accessed for a few seconds with EndPointSecurity

  Versions / Builds Affected20110112 StatusResolved Problem SummaryAfter pluging in a removable device (e.g. USB stick) users will be able to access this device for a couple of seconds. Any set policy w...

• Rainbow Technologies Sentinel USB Device Causes BSOD

  Overview Whenever a Rainbow Technologies Sentinel USB device is connected, it causes a BSOD (Blue Screen Of Death).   Environment EndPointSecurity 2012 build 20120104   Root Cause The issue is a known...

• Power users can't use encrypted devices

  Versions / Builds AffectedAgent build 20121115 StatusResolved Problem SummaryIf you have a device encrypted by ESEC, and log on with a power user to a machine where the agent is installed, you will no...

• Policies Not Applying in Safe Mode

  Overview EndPointSecurity policies not working when booting in safe mode and the user can access all devices, i.e., When booting normally, the policy applies correctly, and the user can not access dev...

• Group Permissions Not Applied Correctly

  Overview It is observed that allowed permissions based on a group are not applied, and the user is blocked from accessing the device though permissions configured for a single user are correct.   Reso...

• Patches listing for GFI EndPointSecurity 2013

  Description GFI EndPointSecurity 2013 (build 20130408) 20130424_ESEC60_DbUpgrade.zip The application is not able to upgrade a database created with one of the previous versions. 20130508_ESEC60_ScanRi...

• Patches from the auto-update not applying correctly

  Versions / Builds AffectedEndPointSecurity 2012 build 20120104 StatusResolved Problem SummaryPatches from the auto-update are not applied correctly, and not all files from the patch are replaced. This...