Articles

EndPointSecurity Section

• How to gather troubleshooter logging from GFI EndPointSecurity Server

  Overview The article details the process to gather troubleshooter logs from GFI EndPointSecurity Server. Information Process Use these instructions when requested by a GFI Technical Support Representa...

• How to gather troubleshooter logging from GFI EndPointSecurity (agent focused)

  AnswerUse these instructions when requested by a GFI Technical Support Representative.  If you do not have an open case, please first submit a request at www.gfi.com/supportform. Perform the following...

• Excluding Events from GFI EndPointSecurity Logging

  Overview EndPointSecurity logs all access attempts to controlled devices, even if the access was made by an application and not triggered by a user. This may cause certain applications to create a lot...

• Exporting a List of Computers with Agents Installed

  Overview A list of all computers that have been added to the console can be found in: ...\Program Files\GFI\EndPointSecurity\Data\toolcfg_computers.xml NOTE: Always work from a copy of this file. Do n...

• Excluding Computers from Auto-Discovery

  Overview The article details the process to exclude computers from auto-discovery. Information If there are machines on the network which you don’t want to deploy EndPointSecurity agent can be prevent...

• Creating Exception for Specific Users from Encryption Feature

  Overview The article details the process to create an exception for specific users from the Encryption feature. Process To create an exception for specific users, please follow the steps listed below:...

• Creating a New SQL Backend Database for GFI EndPointSecurity

  Overview The article details the process to create a new SQL (Structured Query Language) Backend Database for GFI EndPointSecurity.   Process To create a new SQL Backend Database for GFI EndPointSecur...

• Checking the Number of Days Left When Evaluating GFI EndPointSecurity

  Overview Follow the instructions provided below to find out how many days a GFI EndPointSecurity evaluation installation has left. Process Open the GFI EndPointSecurity console. Go to the General tab ...

• Changing Working Hours for GFI EndPointSecurity Reports

  Overview The article details the process to change the working hours and days for the report pack of GFI EndPointSecurity.   Process To change the working hours and days for the report pack follow the...

• Backing up GFI EndPointSecurity

  Overview This article shares the processes for backing up the configuration settings and database in GFI EndPointSecurity. DISCLAIMER: GFI recommends keeping a backup of the product configuration data...