Articles

EndPointSecurity Section

• Error: 'Failed to enumerate devices on this computer' When Scanning with GFI EndPointSecurity

  Overview When performing a device scan using GFI EndPointSecurity on a Microsoft Windows Vista, Microsoft Windows 7 or Microsoft Windows 2008 computer, the scan fails with the following error message:...

• Error: 'Failed to Encrypt Device' When Attempting to Encrypt a Data Drive

  Overview GFI EndPointSecurity fails to encrypt a data drive, producing the following error: Failed to encrypt device The system event log may show the following error: The file system structure on the...

• Error: 'Failed to contact remote computer. Computer might be offline...' When Deploying a GFI EndPointSecurity Agent

  Overview When deploying an agent or agents, the following error is displayed in the deployment history: Failed to contact remote computer. Computer might be offline... Environment GFI EndPointSecurity...

• Connecting to Remote Registry Failed When Scanning a Windows 8 Computer

  Overview You receive the following error when scanning a Windows 8 computer with GFI EndPointSecurity: Connecting to remote registry failed with: The network path was not found. (error 53) Environment...

• Error: 'An unhandled win 32 exception occurred in EndpointSecurity.exe [XXX]'

  Versions / Builds Affected2013 Problem SummaryWhen using the interface, client gets a message box with the following description: error : An unhandled win 32 exception occurred in EndpointSecurity.exe...

• Error 1606 While Installing the EndPointSecurity Agent

  Overview Installation of EndPointSecurity Agent fails, raising the following error message: ESEC-v4_AgentInstallMSI Error 1606. Could not access network location %APPDATA%\. MSI (s) (A4:B4) [15:50:13:...

• Connection to Remote Computer Failed When Scanning a Machine

  Overview When attempting to scan a remote machine within GFI EndPointSecurity, following error message is produced: Failed to contact remote computer. The computer might be offline, or the specified c...

• Supported Operating Systems

  Overview This article provides information on the supported Operating Systems of EndPointSecurity. Information GFI EndPointSecurity 2012 Windows Vista Windows XP Windows 7 Windows Server 2003 Windows ...

• Removing Computers from the Configuration Manually

  Overview In the event you need to remove computers from GFI EndPointSecurity manually, you can do the following steps. It is imperative that you back up the toocfg_computers.xml file that will be modi...

• EndPointSecurity Service Stops When the Console Is Opened

  Overview Opening the UI (user interface) causes the GFI EndPointSecurity service to stop running after a few seconds. Environment EndPointSecurity 2012 build 20120104 Process This error occurred when ...