Articles

• No Computers Listed in GFI EndPointSecurity Console

  Overview You may face the issue where you had several computers(endpoints) controlled by GFI EndPointSecurity but now they disappeared on the console and no computer is listed in Configuration > Compu...

• GFI EndPointSecurity Support for Windows 10

  Overview The article covers the support of GFI EndPointSecurity for Windows 10. Information GFI EndPointSecurity 2013 supports Microsoft Windows 10 (Pro and Enterprise) version 1709 and older; This ap...

• Agents have Offline Status when the Machine is Enabled and Online

  Overview You may face an issue where some of your EndPointSecurity Agents/Clients are showing the OFFLINE status although their machine is active and online. For example:   Solution Follow the steps f...

• EndpointSecurity is not Updating the Connected Devices List

  Overview You may face an issue where EndPointSecurity is not updating the connected devices list. This can be seen by going into Activity > Log Browser > Device connected events and you find that the ...

• Does EdnPointSecurity require Adobe flash?

  Overview You may want to know if EndPointSecurity requires Adobe flash because you intend to remove it from your computer. For example, downloading patch KB4577586 on your Windows Server 2012 R2 remov...

• Devices are not Appearing During Scans

  Overview You may face the issue where configured PCs do not appear on the EndPointSecurity console during a scan.   Information Missing information about devices indicates likely configuration data co...