Versions / Builds Affected
EndPointSecurity 2012 build 20120104Status
ResolvedProblem Summary
With the GFI EndPointSecurity agent installed, when the VSS (Volume Shadow Copy Service) tries to create a volume shadow copy, it failsTT / JIRAID
90How to Identify
When running a Volume Shadow Copy on the c: or d: drive with the agent installed, the shadow copy fails with the following error:
Failed to create a shadow copy of volume c:\
Error 0x80042306: 0x80042306Workaround / Fix Details
http://ftp.gfisoftware.com/patches/ESEC2012/20120104/20120703_ESEC2012_Patch.zipRequired Actions
Give the customer the patch
Verify it fixes the issue.
