Versions / Builds Affected
EndPointSecurity 2012 build 20120104Status
ResolvedProblem Summary
When the ESEC agent is installed, if you create a new partition + format an internal disk from Disk Management the computer hangs. Although the partition is created and formatted successfully, you need to reboot to be able to use the computer.TT / JIRAID
253How to Identify
1. Deploy the ESEC agent
2. Open Computer Management > Disk Management
3. Create a new partition for a disk and format it
4. Process will complete to 100% but computer will hang and you can do next to nothing until you reboot itWorkaround / Fix Details
- Fixed in EndPointSecurity 2013Required Actions
1. Ask the customer to upgrade to EndPointSecurity 2013
2. Attach this article to the case