Versions / Builds Affected
All versionsStatus
OpenProblem Summary
When connected to an USB 3.0 port the ESEC agent gets no notification from the system that a device was connected and as such the device is not detected and controlled.TT / JIRAID
391How to Identify
1. Connect a iPhone to a USB 3.0 port
2. Even if a policy is set to block, the device is not detected
3. Add another USB stick, now the device will be detected and the policy appliedWorkaround / Fix Details
Not available at the moment.Required Actions
1. Collect the logs from the server and agent
2. Export the registry hive: KEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum
3. Escalate the case
