Versions / Builds Affected
All versionsStatus
OpenProblem Summary
After upgrade to iPhone 8.4 the files are accessible via iTunesTT / JIRAID
436How to Identify
iPhone has iOS 8.4
files are accessible in iTunes, even though the ESEC agent shows the block message when the iphone is connected to the computer.Workaround / Fix Details
none available at the momentRequired Actions
1. Collect logs from agent and Server
2. Escalate the case
3. Attach the article