Please select a Category to explore the Knowledge Base
What are the default ports used by GFI EndPointSecurity?
What are non-file system files as listed by GFI EndPointSecurity ReportPack reports?
What is required to install the GFI EndPointSecurity Agent on a client machine?
What permissions are needed to run the Traveler program to decrypt data on a storage device?
What is the best approach to setting up your policy permissions in EndPointSecurity?
What would happen if two or more users are logged in at the same time on the same machine?
GFI Account and License Management
Unable to Access the GFI Training Portal
Editing Account Details
GFI Partner Not For Resale (NFR) License Details
Post-License Expiration "Grace Period" for GFI Products
Requesting a New Customer Trial License Key
Viewing Open Tickets in the GFI Support Portal
Accessing the GFI Support Portal From the GFI Accounts Portal
How to use "Forgot my password" link in the GFI Support Portal
Logging in to the GFI Support Portal
Creating Account on GFI Support Portal
Opening a New GFI Support Ticket
Cannot Reset Your Password for the GFI Accounts Portal When Using the Reset Password Link
Changing Customer Login Details in the GFI Accounts Portal
Resetting Your Password to Log Into the GFI Accounts Portal
Logging into the GFI Accounts Portal
Editing a User in the GFI Accounts Portal
Change Primary User or Account Details Account In the GFI Accounts Portal
Removing a User in the GFI Accounts Portal
How to Remove Group Membership From a User
Group Membership in the GFI Accounts Portal and Retrieving Licensing Information
How to Add a User in the GFI Accounts Portal
Finding Authorized GFI Resellers and Distributors
Contacting GFI Sales
Unable to Renew Your GFI License
Customer Impersonation done by GFI Support Agents
GFI Licensing Related Issues
Account Information Not Correct in License or Subscription
Unable to Activate a Product in GFI Unlimited Subscription
Upgrading License Keys for GFI Products
Unable to View Customer's License From Reseller Account in the GFI Accounts Portal
How to Access the GFI Training Portal
Combining Information from Multiple Accounts into One in the GFI Accounts Portal